Contact Us
Contact our data recovery client advisors or our client support representatives to get the help you need.
Client Advisors
Need a risk-free quote or help submitting your data recovery case to us? Our Client Advisors can help.
Advisor Hours:
Monday-Friday: 8 a.m. to 6 p.m. CST
Call our Client Advisors
Our client advisors are available by phone during business hours.
Email Our Client Advisors
Tell us the type of equipment that failed, what happened, data you need recovered, how fast you need the data, and how you heard about us. One of our Client Advisors will respond within 25 minutes during business hours.
Have a quick question about our process or pricing? Use our Chat feature to get quick answers from a real Gillware employee, not a robot.
Customer Service
Have questions about a current data recovery case? Our Customer Service team can assist you.
Support Hours:
Monday – Friday: 8 a.m. – 5 p.m. CST
Support Tool:
Download Remote Support Tool
Call Customer Service
Customer Service representatives are available by phone during business hours.
Email Customer Service
If you are unable to call during business hours, feel free to send us an email. We will respond to you within one business day.
Our Madison, WI Headquarters
1802 Wright St, Madison, WI 53704
Office Hours:
Monday – Friday: 8 a.m. to 5 p.m. CST
Local Phone:
608-237-8780
Fax:
608-237-2520