Dell PowerVault Recovery: Lost RAID Configuration
In this Dell PowerVault recovery case, the client came to us after their Hyper-V host machine had failed. The client’s IT technicians attempted a hard reboot of the server containing their Hyper-V datastores in an attempt to fix the problem.…
Not All Data Lost on Western Digital with Platter Damage
When a hard drive comes to our data recovery lab here at Gillware after spending some time in another data recovery company’s lab, it’s usually for one of two reasons. Commonly, the other data recovery company had charged the drive’s owner an…
Toshiba Hard Drive with Logical Corruption
When your computer freezes or crashes, it’s usually just a minor annoyance—although it can be a major frustration if you’ve gone a few hours without saving your work. But sometimes things go really wrong, and your computer won’t boot afterward.…
Kingston SSD Recovery Case Study: SSDNow V300
In this Kingston SSD recovery case, the client had a 240 GB SSDNow solid state drive installed in their PC. One day, the drive would not show up in the user’s BIOS—the very first thing that starts up when you turn…
Quick Format Recovery: DentiMax Health Records Database
In this case study, a small dental clinic had been using a single SAS Seagate hard drive to store their DentiMax dental records database. This enterprise-grade hard drive stored the X-ray images taken by the firm’s DentiMax CMOS sensors, along…
SanDisk SSD Recovery Case Study: A110 SSD Firmware Issue
SSDs come in a wide variety of form factors, since they have far fewer constraints on size and shape than traditional drives. This is great for manufacturers of tablets and thin notebooks, because it lets them pack usable amounts of storage…
IBM Storwize Data Recovery Case Study: Storwize V3700 Business Server
This crashed server came to Gillware all the way from Spain. The client had an IBM Storwize V3700 server machine with eighteen enterprise-grade hard drives that had failed. They could try to mount the iSCSI targets on the server and,…
Intel 320 SSD 8MB Data Recovery
Updated: 1/14/2019 The Intel SSD 8MB bug began appearing in 2011, with Intel confirming the firmware bug’s “sightings” around August of that year. Since its first appearance, the 8MB bug has vexed countless SSD users. This bug affects Intel’s 320…
Toshiba MK8026GAX with Fire Damage
Fire and electronics rarely mix. Generally, fire is even more destructive than water is to electronics, mainly because while a lot of water-induced corrosion can be cleaned by a professional electrician, there’s nothing anyone can do about a charred, melted…