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An Expert at Crash Recovery: Congratulations to Our Client and U.S. Olympian Nick Baumgartner
We don’t know anything about Snowboard Cross except that even on a tiny YouTube screen it looks terrifying. Racers on snowboards are flying down a mountain, hurtling through the air — inches apart and, very often it seems, crashing into…
Happy New Year: Recover the Past, Backup the Future
We rescued a lot of memories and data that otherwise would have been lost in 2012, and we hope in 2013 we play a role in protecting all the new memories, work and accomplishments that lie ahead. Or, another way…
Data Recovered from Submerged Seaplane: Sometimes it’s not the Hard Drive that Crashes
Most of the smells at Gillware come from the soldering bench or the kitchen. But the hard drives sent to us from Alaska by the U.S. Fish and Wildlife Service alerted many noses with their distinctive odor: the loud scent…
After Recovering a Book from 13 Floppies, We Endorse Cloud Backup or Library Backup
As we’ve mentioned before, Gillware gently tries to steer clients away from sending us obsolete media cases: too often they simply come down to finding the right reader. They involve more shopping, typically, than reverse engineering, and hiring us to do…
Seagate Barracuda 7200.11 ST31000340AS with failed heads, corrupted firmware
Contemporary hard drives use something called S.M.A.R.T. It stand for Self-Monitoring, Analysis and Reporting Technology, and its purpose is to predict hard drive failure and warn its user so data can be backed up elsewhere. SMART is basically a record of several different…
The Marketing Guy Tackles a ‘Data Recovery’ Case
We get calls about getting data off of obsolete media – old laserdiscs, Zip discs, floppies, you name it. Someone has important data on a format they can no longer read. It’s not really “data recovery” as we interpret the…
Customer Experience: 100 Percent Would Recommend Gillware
[vc_row][vc_column][vc_column_text]Early this summer Gillware retooled our customer satisfaction surveys. We wanted to learn more about ourselves from everyone we had contact with. What we understood pretty well already is that data recovery is a fairly intense experience. Usually people are searching…
Today is RAID-pocalypse at the Gillware Data Recovery Lab
The year 2012 looks like it marks a RAID-pocalypse. There are bins of dead hard drives everywhere in Gillware data recovery lab. A bin of 24. A bin of 18, 16, 11 — all carefully numbered and ordered, but quiet,…
Our Intern vs. a Smashed Panasonic HDC TM55P: A Data Recovery Case Study
Recovering data from failed electronic storage devices is an exercise that rewards those who like to tinker, reverse engineer, and solve problems.One of our interns, UW-Madison student Jakob Gillberg, demonstrated his aptitude when confronted with a smashed camcorder, a Panasonic…