Gillware Data Recovery Employee Profile: Michael Jordan


The staff at Gillware is what sets our lab apart and allows us to solve the most complex data recovery cases at the best prices. They also make us more fun. Here’s what I found out about Michael Jordan for our fourteenth employee profile . . .

Michael JordanMichael Jordan isn’t a professional basketball player, but he is an engineering and customer service intern here at Gillware Data Recovery. Michael is currently taking classes at both Edgewood College and the University of Wisconsin-Madison for Computer Information Systems, Business Management, and Spanish majors. Even though Michael wants to travel the world after graduating, he fully intends on coming back to Madison, WI.

Gillware Blog: What is it like having the same name as a former professional basketball player?

Michael: Well I was flying to Florida one time, and I was running late so I did the self check-in. This little message popped up that I had been upgraded to first class, and I didn’t know why. Generally those upgrades are very expensive, so even though I was running late I went up to the counter to check. The lady at the desk said it was a courtesy upgrade from Delta. I was worried about getting through security, so I asked her if I was going to make my flight. She ended up taking me through the side security so I didn’t have to wait in the long line. I had a huge comfortable seat and all of the food was free. It was a really great flying experience. I never thought too much about it, but it dawned on me that I could have been upgraded because I have the same name as Michael Jordan down to the middle initial. That was probably the coolest thing that ever happened to me because of my name.

Gillware Blog: Why did you become interested in Computer Information Systems?

Michael: In middle school I realized that I didn’t fit well with traditional classroom teaching. I really wanted to work in the computer lab, so my teachers found things for me to do there. That’s when I discovered that I loved computers. Then when I got to high school I did a work study in the school store. Their point of sale system was really bad at the time, so I asked if we could redesign it. Those were the kinds of things I noticed and liked to work on. I created a vision and gathered information on how it should work so the programmers could create a better system. After that I ended up doing a youth apprenticeship with Great Lakes Higher Education. They handle everyone’s student loans, and I worked in their Information Systems Solutions department. I worked a lot better with independent learning and hands on projects. So I knew pretty early on that I wanted to be working with computers in some sort of capacity.

Gillware Blog: How did you find Gillware?

Michael: That’s actually a funny story. I ran into some car trouble, and I didn’t have a job at the time so that was going to put a good dent in my bank account. I decided to browse Craigslist for jobs, because I needed to find something right away. I came across a post that was asking for a customer service representative, and I had no idea it was for a company like Gillware. I sent an e-mail with my previous customer service experience and my resume. I ended up getting a call from an unknown caller, and I usually never answer calls with unknown numbers, but for whatever reason I decided to pick it up. It turned out to be Danielle, Gillware’s Human Resource Manager, and she told me a little about Gillware to see if I was still interested. I ended up applying, coming in to interview, and I got the job!

Gillware Blog: How is Gillware different from you previous customer service job?

Michael: I don’t think I’ve ever felt so welcome in a company on a first day. Just walking through the building for the first time people were already saying hi to me. Danielle takes you around and introduces you to every person. It’s a pretty awesome environment. I love this company.

Black and white photography

One of Michael’s photos

Gillware Blog: What do you like to do outside of school and work?

Michael: I love photography. My favorite kind is wedding photography, but I don’t want to take those pictures myself. I’m not a fan of telling people how to pose and that sort of thing. Personally I do abstract and black and white photography. I had an art show, but I mostly just do it as a hobby.

Keep checking our blog to meet more of our employees!

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